Regent Solutions | Privacy Policy

This privacy policy describes how Regent Solutions collects, uses, and protects the information gathered through our online platform and related services. Regent Solutions is committed to protecting your privacy and handling your data in a transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Who We Are

Regent Solutions, located at 53 Cross Street, 4th Floor, Manchester, Greater Manchester, M2 4JE, United Kingdom, is the data controller responsible for your personal data collected via our site and services.

Information We Collect

We may collect various types of information from you when you interact with our site or services. This can include: - Information you provide directly to us: For example, when you contact us, register for an event, request a consultation, or use our services, you may provide your name, company name, job title, contact details, and information related to your business needs or inquiries. - Information collected automatically: When you visit our site, we may collect certain information automatically from your device, such as your IP address, browser type, operating system, referring URLs, site usage data, and interaction patterns. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including: - To provide and maintain our services: Delivering the consultancy services you request, managing your account, and fulfilling our contractual obligations. - To communicate with you: Responding to your inquiries, sending you information about our services, updates, or relevant content (where you have requested or consented to this). - To improve our site and services: Analyzing usage trends and preferences to enhance user experience, optimize site performance, and develop new features or services.

- For internal business purposes: Including data analysis, audits, fraud prevention, and maintaining the security of our operations.

- To comply with legal obligations: Meeting regulatory requirements, responding to legal requests, and protecting our rights and interests.

Legal Basis for Processing

We rely on several legal bases to process your personal data under GDPR, including:

- Performance of a contract: Processing is necessary to provide the services you have requested or to take steps at your request before entering a contract.

- Legitimate interests: Processing is necessary for our legitimate business interests (or those of a third party), provided these interests do not override your fundamental rights and freedoms. This includes improving our services, marketing similar services, and ensuring the security of our site.

- Consent: We may process your data based on your explicit consent for specific purposes, such as sending you marketing communications about services different from those you have purchased. You can withdraw your consent at any time.

- Legal obligation: Processing is necessary to comply with a legal or regulatory obligation.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:

- Service Providers: We may share data with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and IT support. These providers are obligated to protect your data and use it only for the purposes for which they were engaged.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

- Protection of Rights: To protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Your Rights

Under GDPR and other applicable laws, you have certain rights regarding your personal data. These rights may include:

- The right to access: Request a copy of the personal data we hold about you.

- The right to rectification: Request correction of inaccurate or incomplete data.

- The right to erasure: Request the deletion of your personal data under certain conditions.

- The right to restrict processing: Request limitations on how we process your data.

- The right to object to processing: Object to processing based on legitimate interests or for direct marketing.

- The right to data portability: Receive your data in a structured, commonly used, and machine-readable format.

- The right to withdraw consent: Withdraw your consent at any time where processing is based on consent.

- The right to lodge a complaint: Lodge a complaint with a supervisory authority, such as the Information Commissioner's Office (ICO) in the UK.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before processing your request.

Our site uses cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings. Please refer to our separate Cookie Policy (if available) or your browser settings for more details.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe we have collected information from a child under 16, please contact us.

If you have any questions about this privacy policy or our data practices, please contact us in writing at:

Regent Solutions
53 Cross Street
4th Floor
Manchester
Greater Manchester
M2 4JE
United Kingdom

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page.